Choose a Qualified Dealer to Modify Your Vehicle

Even a half inch change in the lowering of a van floor can affect a driver's ability to use equipment or to have an unobstructed view of the road; so, take time to find a qualified dealer to modify your vehicle. Begin with a phone inquiry to find out about credentials, experience, and references. Ask questions about how they operate. Do they work with evaluators? Will they look at your vehicle before you purchase it? Do they require a prescription from a physician or other driver evaluation specialist? How long will it take before they can start work on your vehicle? Do they provide training on how to use the adaptive equipment? If you are satisfied with the answers you receive, check references; then arrange to visit the dealer's facility. Additional information to consider is listed below.

Are they members of the National Mobility Equipment Dealers Association (NMEDA) or another organization that has vehicle conversion standards?

• What type of training has the staff received?
• What type of warranty do they provide on their work?
• Do they provide ongoing service and maintenance?
• Do they stock replacement parts?

Once you are comfortable with the dealer's qualifications, you will want to ask specific questions, such as:

• How much will the modification cost?
• Will they accept third party payment?
• How long will it take to modify the vehicle?
• Can the equipment be transferred to a new vehicle in the future?
• Will they need to modify existing safety features to install the adaptive equipment?

While your vehicle is being modified, you will, most likely, need to be available for fittings. This avoids additional waiting time for adjustments once the equipment is fully installed. Without proper fittings you may have problems with the safe operation of the vehicle and have to go back for adjustments.

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