What are some examples of motor carrier and broker complaints?

  • The HHG shipment is hostage for final payment in excess of 110% of non-binding estimate.
  • A HHG carrier, broker or other regulated entity engaged in interstate operations without the required authority from the FMCSA (unauthorized operations).
  • A HHG carrier, broker or other regulated entity engaged in interstate operations without the required insurance on file with the FMCSA (uninsured operations).
  • The HHG carrier failed to acknowledge, process and settle your loss and damage within 120 days of receipt.
  • The HHG does not belong to a dispute settlement to handle loss and damage claims.
  • The HHG carrier or other regulated entity failed to honor agreed pick-up and/or delivery dates without giving proper notice.
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